These terms and conditions (the "Terms and Conditions") govern the use of
www.auracleaning.com
(the "Site"). This Site is owned and operated by Aura Cleaning Professionals LLC dba Aura Cleaning. This Site is a online bookings for cleaning services.
By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
All content published and made available on our Site is the property of Aura Cleaning Professionals LLC dba Aura Cleaning and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.
Users may post the following information on our Site:
- Photos;
- Videos;
and- Public comments.
By posting publicly on our Site, you agree not to act illegally or violate these Terms and Conditions.
When you create an account on our Site, you agree to the following:
1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
2. All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.
We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.
These Terms and Conditions govern the sale of services available on our Site.
The following services are available on our Site:
One-Time Home Cleaning Services; and Re-Occurring Home Cleaning Services.
The services will be paid for in full upon the completion of the service.
These Terms and Conditions apply to all the services that are displayed on our Site at the time you access it. All information, descriptions, or images that we provide about our services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all services we provide. You agree to purchase services from our Site at your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.
Our Site allows users to sell goods and services. We do not assume any responsibility for the goods and services users sell on our Site. We cannot guarantee the quality or accuracy of any goods and services sold by users on our Site. However, if we are made aware that a user is violating these Terms and Conditions, we reserve the right to suspend or prohibit the user from selling goods and services on our Site.
Your subscription automatically renews and you will be automatically billed until we receive notification that you want to cancel the subscription.
To cancel your subscription, please follow these steps: We don't charge any cancellation fees or rescheduling fees as long as we have a 24 business hour notice Monday - Friday 7am - 11pm est. Call Phone Number to cancel your services if need be.
We accept the following payment methods on our Site:- Credit Card;- Debit; and- Direct Debit.
When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument. If we believe your payment has violated any law or these Terms and Conditions, we reserve the right tocancel or reverse your transaction.
Refunds for Services
We provide refunds for services sold on our Site as follows:- We offer NO REFUNDS once the service is completed.
Where any consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
Aura Cleaning Professionals LLC dba Aura Cleaning and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.
Except where prohibited by law, by using this Site you indemnify and hold harmless Aura Cleaning Professionals LLC dba Aura Cleaning and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
These Terms and Conditions are governed by the laws of the State of Texas.
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
Please contact us if you have any questions or concerns. Our contact details are as follows:
(817) 918-8887
5900 Balcones Drive STE 100 Austin, TX 78731
support@auracleaning.com
You can also contact us through the feedback form available on our Site.
These Terms and Conditions apply to the limited-time $50 New Customer Summer Discount offered by Aura Cleaning Professionals LLC dba Aura Cleaning.
By using this promotional offer, you agree to the terms listed below.
Aura Cleaning is offering $50 off a first qualifying cleaning service for new customers only.
This offer is intended for first-time customers who book a qualifying cleaning service through Aura Cleaning during the promotional period.
This offer begins on [Start Date] and ends on [End Date].
Aura Cleaning reserves the right to extend, modify, or end this promotion at any time without prior notice.
This promotion is available to new Aura Cleaning customers only.
To qualify, the customer must not have previously booked or received cleaning services from Aura Cleaning.
This offer is limited to one discount per household, business, customer, or booking account.
The $50 discount may be applied to qualifying cleaning services, including:
This offer may not apply to all services, add-ons, custom requests, or special cleaning projects. Aura Cleaning reserves the right to determine whether a booking qualifies for the promotion.
A minimum cleaning service purchase of [$ Minimum Amount] is required to use this promotion.
The $50 discount will only be applied to eligible bookings that meet the minimum service requirement before taxes, fees, add-ons, or other charges.
To redeem the $50 New Customer Summer Discount:
The discount must be requested before the service is booked or completed. It cannot be applied retroactively after a cleaning has already been completed or paid for.
This promotion is valid for bookings requested through approved Aura Cleaning platforms, including:
This promotion may not be valid through third-party platforms, partner websites, or outside booking services unless specifically approved by Aura Cleaning.
This offer cannot be combined with any other discount, promotion, coupon, referral credit, gift card, or special offer.
The discount has no cash value and cannot be exchanged for cash, transferred, sold, or applied to past services.
Aura Cleaning reserves the right to reject, cancel, or remove the discount if the promotion is used incorrectly, fraudulently, or outside of these Terms and Conditions.
All cleaning appointments are subject to availability.
If a qualifying appointment is rescheduled, the discount may remain valid as long as the new appointment date still meets the promotion requirements and is approved by Aura Cleaning.
Cancellation and rescheduling policies may apply based on Aura Cleaning’s standard Terms and Conditions.
By submitting your information, requesting a quote, or redeeming this promotion, you give Aura Cleaning Professionals LLC dba Aura Cleaning permission to contact you regarding your quote, booking, cleaning service, promotional offer, and related customer service needs.
Aura Cleaning may contact you by phone, text message, email, or other communication methods you provide. Message and data rates may apply. You may opt out of promotional communications at any time, but Aura Cleaning may still contact you about active service requests or scheduled appointments.
Aura Cleaning stands behind its work with a 100% satisfaction guarantee. If you are not satisfied with your clean, please contact Aura Cleaning so our team can come back at no additional charge and make sure you are happy.
Aura Cleaning reserves the right to update, change, pause, or cancel this promotion and these Terms and Conditions at any time.
Any updates will be posted on this page or communicated through Aura Cleaning’s website or customer communication channels.
If you have questions about this promotion or need help redeeming your discount, please contact Aura Cleaning:
Phone: (817) 918-8887
Email: support@auracleaning.com
Website: www.auracleaning.com
Mailing Address: 5900 Balcones Drive, Suite 100, Austin, TX 78731
